Galloways POD has proved a hit with Brooks Automation Indianapolis (HQ), giving the buyers 24/7 worldwide access to the online web to print portal to help them manage their print and POS procurement anytime, anywhere.
Web to print partnership with Brooks Automation
Business objectives
- Online portal that can be accessed worldwide 24/7 by nearly 100 users
- Ensure brand consistency throughout all printed products
- Easily and effectively personalise literature
- Quick & Easy ordering process
- Allow each territory to manage their own print requirements to reduce internal admin time
- Quick responses to ship products worldwide for exhibitions
- Head office access to review and monitor stock levels and usage
How we achieved it
- Branded storefront on Galloways POD, which is fully integrated to our management information system & digital RIP
- Online templates for personalisation on the web to print portal
- Slick ordering process, with email notifications to confirm orders
- Fully managed stock locations for quick and easy pick and pack facilities
- Dedicated customer services team to help with queries and training
Results
- Standardised ordering process for all business units regardless of personnel or location
- Easy, identifiable online products ensuring the correct product is ordered
- Clear reports on usage per product and per user
- Orders are automated direct to digital RIP reducing the time in order to print.
- Both call off stocks items and on demand items delivered within 3 working days
- Transparency across whole stock range for all buyers
- Reduced stock wastage through amalgamating all orders to one central site
Customer feedback
Galloways has been the best vendor that I have worked with since being with Brooks
Tara Dripps – Marketing Coordinator